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Friday, April 12 • 1:15pm - 2:15pm
Lessons from the trenches: Leading Digital Transformation

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Digital transformation is not an easy destination to find on the map. It’s a journey filled with hazard signs, potholes, and wrong directions.  If you are lucky, you will pass some amazing scenery along the way. Join Christy Nolan, Director of Digital, as she talks about Reliant’s travels in Digital Transformation.  In over three years, the program has grown to support several of NRG’s retail electricity brands, and it is consistently delivering new innovation & value to the customers, helping us lead the retail energy market. This session will focus on the do’s and don’ts of building the culture and support for an agile program. From team engagement, coaching, empowerment and culture to tools and technology, listen to Christy talk through their lessons as NRG continues to modernized and transform its digital channels.

Speakers
avatar for Christy Nolan

Christy Nolan

Director, Digital Transformation, NRG Energy
Christy Nolan is an agile leader for NRG, an integrated power company that provides both generation and retail electricity to over 3M customers. As a digital enthusiast with over 17 years of experience, Christy Nolan leads the Digital Transformation initiative for Reliant, an NRG... Read More →


Friday April 12, 2019 1:15pm - 2:15pm
Lessons Learned